At Alalmaz, we aim to ensure a smooth and prompt delivery of all digital products. Please read our delivery policy to understand how we handle digital downloads and access.
1. Digital Product Delivery All products sold on Alalmaz are digital in nature and will be delivered electronically. Upon successful payment, you will receive access to download or view your purchased digital product immediately. You will not receive any physical goods.
2. Delivery Process Once your payment is confirmed, a download link or access to the purchased digital product will be sent to your registered email address. You can also access your purchased products directly from your account on our website.
3. Delivery Time The digital product will be available for download or access immediately after the payment is completed and verified. In rare cases, there may be a short delay due to payment processing times, but typically, delivery is instant.
4. Accessing Purchased Products To access your purchased digital products, log in to your account on Alalmaz and navigate to the “My Purchases” section. From there, you can download or access the products directly.
5. Issues with Delivery If you experience any issues with accessing or downloading your purchased products, please contact us at info@alamaz.com. We will assist you in resolving the issue as quickly as possible.
6. Re-Delivery If for any reason you did not receive your digital product after a successful purchase, please check your spam/junk folder or contact our support team. We will verify your purchase and provide you with a new download link if necessary.
7. Updates to Products If any updates or improvements are made to the digital products you purchased, we will notify you via email and provide access to download the updated version, depending on the product type.
8. Contact Information For any questions or concerns regarding your product delivery, please contact us at info@alamaz.com
