Frequently Asked Questions
Alalmaz is an online marketplace where you can find and purchase a wide variety of digital products, including templates, eBooks, design assets, business tools, and more.
We offer a diverse range of digital products, including:
- Business and marketing templates
- Graphic design assets
- EBooks and guides
- Social media content kits
- Productivity tools
- And much more!
To purchase a digital product, simply browse our selection, add the desired product to your cart, and proceed to checkout. After completing your payment, you will receive a download link via email and can also access your purchases from your account.
Once your payment is successfully processed, you will receive an email with a download link. You can also log in to your account and download the product directly from the “My Purchases” section.
We offer refunds in certain cases, such as if the product was not as described or is defective. Please refer to our Refund Policy for detailed information.
If you haven’t received your product after a successful purchase, check your spam/junk folder or contact us at info@alamaz.com. We will verify your purchase and send the download link.
Yes! If you are a creator or entrepreneur looking to sell digital products, you can apply to become a seller on our platform. Please visit our Seller Page for more information on how to join.
Yes, we offer support for any issues you may have with our products. If you need assistance, feel free to contact our support team at info@alamaz.com, and we’ll be happy to help.
We accept major credit cards, debit cards, and payments through secure online gateways. All transactions are protected to ensure your financial information remains safe.
If updates are made to the digital products you’ve purchased, we will notify you via email and provide access to the updated version from your account.